Retrieve Activation Code

If you lost your activation code(s), or you did not receive it via email within a few minutes after purchase, for immediate retrieval

Go to the Retrieve Activation Code Web Form .

Your activation code code(s) will be emailed to you within a few minutes. Make sure to save it in a safe place in case you need to reactivate in the future.

Instructions

Figure 1 below shows the form screen shot.


1.  First, pick the Send e-mail with my Activation Code Request Type.
2.  Enter for the e-Mail Address that you used when purchasing the product.
3.  Pick the Program Name from the selection list.
4.  Enter the form validation string. The Accessible code button provides a text readable validation code for vision challenged users.
5.  Now Submit the form.

If you do not receive the email after a short period, there may be a server or network problem. Or check your Spam folder. You can try a little later or send an email to request the activation code via our Contact Us page. For your security and privacy reasons, the email id that you used when purchasing the product is the only id we will send the code to. If you want it sent to another id, we will need to verify your identity first.