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Microsoft Edge Download Issue

Blocked Download Issue - Explanation

Microsoft has adopted a 'Zero Trust' policy. The Microsoft Edge browser can block downloads that point to very new files. It may say that "the file may be potentially harmful" because it is unknown and has not yet been downloaded many times.

This message does not mean that the file is bad or unsafe! It only means that the file is new and/or Microsoft has not yet analyzed it. Files have to be downloaded several thousand times to build "reputation" before the warning is removed.

The warning is very annoying and you may get your download blocked if you try to download any of our files shortly after we release new versions.

A better way to ensure a file is safe to use is to scan it with VirusTotal. This will scan a file with more than 60 different antivirus scanners.


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Workaround Options

  • Use Another Browser - Use Chrome, Firefox or literally any other browser to download the program.
  • Use MS Edge Download Process - Using MS Edge, there is a multi-step process to follow (see below).

MS Edge Download Process

If you use MS Edge to download, you may need follow these steps to complete the process.


Steps
  1. MS Edge will show a warning on the download attempt. (Figure 1)
  2. When you mouse over the download item, a 3 vertical dots button ('...') will appear. Click it. Pick Keep on the resulting context menu. (Figure 2)
  3. A warning pop message will appear. Click the Show More link. (Figure 3)
  4. Click the Keep Anyway link. (Figure 4)
Figure 1. MS Edge Download Warning
Figure 1. MS Edge Download Warning
Figure 2. MS Edge Download Warning
Figure 2. MS Edge Download Warning

We appreciate it if you can also click on "Report This File As Safe". If several people do this, then it may help getting the warning removed quicker.

Figure 3. MS Edge Download Warning
Figure 3. MS Edge Download Warning
Figure 4. MS Edge Download Warning
Figure 4. MS Edge Download Warning